Open Accessibility Menu

Virtual Care

Sometimes you need the services of a specialist that isn’t in the area, would like to take advantage of technology for family healthcare appointments, or have an emergency that benefits from the immediate input of a specialist . McKenzie Health System has invested the time and resources to harness technology in a way that brings world class healthcare to the Sanilac County area.

Televisits for Family Healthcare

The family healthcare clinics at McKenzie Health System have several options which allow you to connect with your primary care provider, including televisits, phone call consultations, and in-person appointments.

Televisits are simply a way of connecting with your provider using a smart phone, tablet, or computer, from the safety and comfort of your home. McKenzie uses a program called “Healow” to connect with patients. This is a HIPAA-secure program designed specifically for healthcare.

To schedule an appointment, simply call the clinic, and staff will help you select an option and help you prepare for your visit.

Not all appointments can take place using televisits and phone consultations. Your family healthcare clinic will be happy to discuss the options that fit your current appointment needs.

Televisits for Rehabilitation

Televisits are an option for some physical, occupational, and speech therapy appointments. Most insurance providers, including Medicare, now cover these televisit appointments the same way they do for in-person visits.

Televisits offer patients a way to connect with a physical therapist using a smartphone, tablet or computer with a program called “QLIQ.” Physical therapists can demonstrate exercises and clients can do so in return, with the physical therapist offering instruction and updates. Both current and new patients are welcome to make an appointment at 810-648-0210; or they are welcome to call to determine if their needs can be met with telemedicine. In-person appointments are also available.

For more information, call 810-648-0210. You can also visit to view how MHS is using televisits for physical, occupational, and speech therapy and to learn more about all rehabilitation services available at this location.

Enhanced Emergency Treatment for Stroke

Our Emergency Department utilizes telemedicine to provide highly specialized stroke care. This is good news for our patients and the community seeking advanced stroke care. Telemedicine provides real and expert healthcare using advanced telecommunications technology and specially adapted equipment. This technology enables expert medical specialists from any location in the country to evaluate, diagnose and treat McKenzie Health System patients quickly. Telemedicine devices are no longer a novelty, but are now part of standard medical practice used daily all over the world.

The Michigan Telemedicine Network

The St. John Providence Health System (SJPHS), Borgess Medical Center, and St. Mary’s of Michigan have combined to create the Telemedicine Network, to connect certified stroke centers with smaller, rural hospitals throughout Michigan to expedite treatment for patients.

Specialists at these centers are connected via advanced robotic technology to the McKenzie Health System ER, to help evaluate and treat patients. The connection to these Primary Stroke Centers is available 24 hours a day.

Stroke requires immediate emergency treatment and the Telemedicine network at McKenzie Health System helps minimize delays. This improves the opportunities for treatment and ultimately improves outcomes for patients.

At the first sign of stroke, McKenzie Health System is ready for you.

Ascension Michigan Virtual Care

McKenzie Health System offers access to Ascension Michigan Virtual Care to bring world-class mental healthcare and specialty care to you. Patients receive treatment from Ascension for a variety of disorders and health issues without leaving the community. Upon referral by your primary provider, you will be contacted by the Virtual Care Intake Coordinator within 24 to 48 hours to schedule your appointment and answer any questions.

When you arrive for your appointment, medical staff will escort you to a treatment room, and you will be connected remotely to your provider. You will be able to clearly see and speak with the provider, and they will be able to see and talk to you in return. In addition, they will be able to listen to your heart and perform other diagnostic functions as needed.

Clinic Location

McKenzie Telehealth Clinic
74 S. Elk Street
Sandusky, MI 48471

Provider Referral Required

Ascension Michigan Virtual Care services are available upon referral by your primary provider. Call the Virtual Clinic Intake Coordinator at 844-576-9226 for information about the referral process or speak directly with your primary provider.

Clinical Conditions Treated

Not all conditions lend themselves to effective Virtual Care services. However, it may be an excellent means of treatment for:

  • Anxiety disorders
  • Adult attention deficit disorders/hyperactivity
  • Bipolar disorder
  • Depression
  • Eating disorder
  • Obsessive compulsive disorders
  • Panic disorders
  • Post-traumatic stress
  • Rheumatology
  • Schizophrenia
  • Seasonal affective disorder
  • Dementia with behavioral disorders