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Medical Administrative Assistant (MAA) - MHW (FT)

Department: Healthcare Practices

Status: Full Time (40 hours per week)

Hours: Day shift. However, position may require evening and weekend hours. Hours may be variable to meet office/patient needs. Location may be variable. Hours may be adjusted in response to workload demands.

Qualifications/Position Requirements:

A. Education/Experience

  1. High School Graduate or equivalency, required.
  2. Previous Medical Administrative Assistant experience in a Healthcare office, or equivalent, preferred.
  3. Previous experience working with general public, required.
  4. Previous experience with insurance verification, preferred.
  5. Computer skills required.
  6. Knowledge of computer use in scheduling, billing, and word processing preferred ability to utilize software to produce 98% accurate documents.

B. Licensure/Certification

  1. Certification as Medical Administrative Assistant, or equivalent, required within 3 months of date of hire.
  2. BLS- Healthcare Provider Certification within 3 months of hire, if do not have a current card.

C. Personal Skills

  1. Ability to establish effective working relationships and effective communication with peers, patients, families, providers and other support personnel.
  2. Supports and contributes to the total hospital system by maintaining hospital-wide perspective and serving on department/hospital committees as requested.
  3. Influences the direction of the Healthcare office practice by maintaining composure, excellence and a positive perspective/attitude.
  4. Ability to promote and adapt to change in order to remain current with standards of practice and services in the healthcare office setting.
  5. Evidence of a sense of responsibility, initiative, honesty and positive attitude.
  6. Knowledge and ability to learn the safe use of various office equipment.
  7. Demonstrates ability to handle multiple tasks in a stressful situation while maintaining composure and excellence in the delivery of services.


Schedules and registers patients in computer system; answers telephone promptly and courteously; obtains and verifies patient and guarantor demographic information; obtains and verifies patient’s insurance information including co-pays; requests and records patient payments; balances and prepares deposit slip; completes forms as appropriate; receives and answers charge/billing related inquiries. Provides clerical, secretarial and receptionist support for the clinic and other diverse duties as requested.

Send Resumes/Applications to: Carrie Krampits, Director of Human Resources

Date Posting Effective: February 27, 2024.

Internal Applicants due: two days from posting date.

External Applicants due: seven days from posting date

Application for Employment

Applications and resumes are accepted at any time. Please fill out our application for employment form online or download the application.

Submit by Mail:

McKenzie Health System
120 Delaware Street
Sandusky, MI 48471

Submit by Fax: 810-648-0585

Submit by Email:

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