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Medical Administrative Assistant (MAA) – McKenzie Health and Wellness (FT, Temporary)

Title: Medical Administrative Assistant (MAA) - MHW

Department: HealthCare Practices

Status: Full Time (40 hrs. per week) Temporary.

Hours: Day shift. However, position may require evening and weekend hours. Hours may be variable to meet office/patient needs. Location may be variable. Hours may be adjusted in response to workload demands.

Qualifications/Position Requirements


  • High School Graduate or equivalency, required.
  • Previous Medical Administrative Assistant experience in a Healthcare office, or equivalent, preferred.
  • Previous experience working with general public, required.
  • Previous experience with insurance verification, preferred.
  • Computer skills required.
  • Knowledge of computer use in scheduling, billing, and word processing preferred ability to utilize software to produce 98% accurate documents.


  • Certification as Medical Administrative Assistant, or equivalent, required within 3 months of date of hire.
  • BLS- Healthcare Provider Certification within 3 months of hire, if do not have a current card.

Personal Skills

  • Ability to establish effective working relationships and effective communication with peers, patients, families, providers and other support personnel.
  • Supports and contributes to the total hospital system by maintaining hospital-wide perspective and serving on department/hospital committees as requested.
  • Influences the direction of the Healthcare office practice by maintaining composure, excellence and a positive perspective/attitude.
  • Ability to promote and adapt to change in order to remain current with standards of practice and services in the healthcare office setting.
  • Evidence of a sense of responsibility, initiative, honesty and positive attitude.
  • Knowledge and ability to learn the safe use of various office equipment.
  • Demonstrates ability to handle multiple tasks in a stressful situation while maintaining composure and excellence in the delivery of services

Role/Position Definition:

Schedules and registers patients in computer system; answers telephone promptly and courteously; obtains and verifies patient and guarantor demographic information; obtains and verifies patient’s insurance information including co-pays; requests and records patient payments; balances and prepares deposit slip; completes forms as appropriate; receives and answers charge/billing related inquiries. Provides clerical, secretarial and receptionist support for the clinic and other diverse duties as requested.

    Send letter of interest to: Carrie Krampits Director of Human Resources.

    Date posting effective: March 6, 2023.

    Application for Employment

    Applications and resumes are accepted at any time. Please fill out our application for employment form online or download the application.

    Submit by Mail:

    McKenzie Health System
    120 Delaware Street
    Sandusky, MI 48471

    Submit by Fax: 810-648-0585

    Submit by Email:

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